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CQI-14 Automotive Warranty Management Guidelines

Date: April 01, 2022
Industry Trends
Topic
Industry Trends
AIAG

Jointly developed by MEMA Original Equipment Suppliers and the Automotive Industry Action Group (AIAG), this document is designed to promote advances in consumer satisfaction and continuous warranty improvement. It provides a recommended, robust warranty management program that instills a consumer-centric approach to warranty management. This approach begins with the end consumer in mind and provides tactics, techniques and case studies for all constituencies, particularly vehicle manufacturers and their suppliers.

(Order through AIAG: www.AIAG.org)

  • Hardcopy with Downloadable Assessment - Member Price: $89 • Non-Member Price: $276
  • e-Document (Online View and Download File, No Printing) includes Assessment  - Member Price: $89 • Non-Member Price: $276
  • e-Document (Online View and Download File, No Printing) Corporate Subscription - Member Price: $1,650 • Non-Member Price: $2,650
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