Frequently Asked Questions

1.      I clicked "forgot password", followed the instructions, and nothing happened. Why didn't I receive an e-mail?

  • Confirm e-mail address used is the one we have in the system; contact info@mema.org or try using your business e-mail with your company domain 
  • Check your spam, clutter, junk folders. If found here, add that email domain, info@mema.org, to your “safe sender” list
2.       Do I need to reset my password for the new system if I had a password for the old system?
  • Yes, if you haven’t logged into the new system yet, you must reset your password by clicking “forgot password” upon initial login.
3.       How do I reset my password:
  • Click “forgot password”
4.       How do I register?
  • Login to System
  • Click “Register Now” button once logged in
  • Select any available agenda items
  • Click “continue” and check-out

 

5.         Why did I not receive a confirmation after registering for an event?

  • Check your spam, clutter, and junk folders. If found here, add that email domain, info@mema.org, to your “safe sender” list 
  • Be sure you fully completed registration by adding any applicable agenda items, clicking "checkout" and "complete payment". If registration was completed successfully, you will see a confirmation screen and receive a confirmation email. If additional assistance is required, contact info@mema.org.
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