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FAQs

Need help with paying your invoice? Check out our FAQ below for quick answers to common questions about payment methods, due dates, and more!

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    1. How can I pay my invoice?
      • You can pay your membership dues online through our secure payment portal, by mailing a check to our office, or via bank transfer. Detailed instructions are available on the bottom of your invoice.
      • Access to online portal
    2. Where can I find official MEMA documents?
      • W-9 Form (2024)
      • Domestic ACH Payment (Preferred Method of Payment)
      • MEMA Bank Account Confirmation Document
        • Contact: Cheryl Rice
    3. Are you paying by wire transfer?
      • Contact Cheryl Rice
    4. Where can I download a PDF version of the invoice?
      • PDF version of the invoice is a link within the email and it also can be found in the online portal.
    5. When is my membership invoice due?
      • 30 days from invoice date. (NET 30)
    6. Can I get a receipt for my payment?
      • After payment a receipt will be emailed to the contact listed on the invoice and it also can be found in the online portal.
    7. How can I make an international payment?
      • Contact Cheryl Rice
      • How can I update my billing information (Company name, address, invoicing contact)?
        • Original Equipment Rep - Alison Trumble
        • Aftermarket Rep - Brenna McCann
      • What portion of my dues is allocated to lobbying efforts?
        • 19% of Company Membership Dues
      • Who should I contact if I have questions regarding invoice payment?
        • Contact Cheryl Rice
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      79 TW Alexander Drive
      4501 Research Commons, Suite 200
      Research Triangle Park, NC 27709

      Phone: (919) 549-4800

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